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Creating Amazing Customer Experiences with Jill Raff (Episode #102)

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With over 25 years of customer experience, Jill Raff grew up working with her parents, owner/operators of McDonald’s #150. She truly learned how to apply Ray Kroc’s customer service philosophy that permeates their over 36,000 stores. Jill followed her dream to be a Fashion Designer taking her to work in New York, Italy and Hong Kong. She’s fluent in 5 languages, trained as a Chef at Le Cordon Bleu in Paris, France, became a top Food Stylist, and within the food industry, worked with brands like Harrods, Godiva, Food and Wine Magazine, The Oprah Magazine, Good Morning America and The Today Show. Jill’s closed over $22 Million in real estate sales, licensed in New York and Texas. Jill uses her entire background now as a high-level consultant for companies who want to create a 5-star customer experience.

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